A Buyer’s Guide to Cloud Apps Infographic

Cloud applications are becoming more popular and prominent than ever and they aren’t going anywhere. Working in the cloud makes sense as it allows for greater efficiency and easier collaboration. But before you make any purchases it certainly pays to do some research. Take the time to clearly understand how much you’re paying, what you’re paying for and pay close attention to what each service guarantees, they might make a bigger difference than you think. We created this infographic to help guide you through the process, enjoy!


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Infographic by Veracode Application Security

There will be $150 Billion in computing market by 2013
74% of companies in the world use some type of cloud service
Cloud computing: The delivery of computing storage and applications as a service to end users.
Software as a Service (SaaS): A model where software and associated data are centrally hosted on the cloud. SaaS applications are updated more frequently than traditional software.

Popular Business Cloud Apps:

  • CRM
  • ERP
  • Accounting Software
  • Project Management Software
  • Marketing automation
  • Billing and invoicing
  • Collaboration software
  • Web hosting
  • Ecommerce
  • HR software

Some of the Biggest Enterprise Cloud Companies Include:

 

Netsuite Veracode
Google Logmein
Salesforce Rightnow Technologies
Citrix Successfactors
Constant Contact Skillsoft
Concur Technologies Talep Corporation
Demandtec Dealertrak
Kenexa Ultimate Software

 

What SaaS Buyers should consider:

1. Pricing

– most common: a monthly or annual fee. Some SaaS vendors offer a freemium model – price tiers based on features, seats, applications, support options, frequency of payment periods, per transactions

2. Features and functionality

  • User interface
  • Administration
  • Compatibility with other systems
  • Ease of deployment and migration

3. Service Level Agreements

What is the applications availability?

Availability% Downtime per Year Downtime per Week
99% 3.65 Days 1.68 Hours
99.9% 8.76 Hours 10.1 Min,
99.999% 5.26 Min. 6.05 Sec.
99.99999% 3.15 Sec. 0.0605 Sec.

Examine the SaaS provider

  • Number of releases per year
  • Product roadmap
  • Financial health
  • Scalability

How safe will your data be?

  • 75% of businesses re concerned about the security & reliability of cloud services.
  • 54% of respondents citing security as their top concern in transitioning to the cloud.

Six ways to leave less to their word and more to the facts:

  • Physical data center security: what access controls and systems are in place?
  • Secure and Reliable Storage: is data encrypted during transfer and at rest?
  • Data Protection: is there any access permissions and protection at network and application layers?
  • Network Security: are being in breed firewalls and load balancers being used?
  • Application Security: what applications are being tested? Ask for penetration testing reports.
  • Policy and Compliance Measures: is your provider compliant with PCI, HIPAA, ISO 27001?

Veracode Security Solutions

Internet Security
Mobile Security Solutions
SDLC Process
iOS Security Issues
Vulnerability Assessment
Vulnerability Scan
Android Security
Web Security Testing
Facebook Security
Injection Attack
 

Marco | October 9, 2012 2:51 am

Very interesting infographic, however your section about SLAs is completely wrong. Please correct those figures, there are some eyesore things like 99% SLA meaning less downtime per week than 99.9% I don’t know how you have calculated it but it is definitely a mess. Have a look here http://en.wikipedia.org/wiki/High_availability

Neil DuPaul | October 9, 2012 1:21 pm

Thanks for the note Marco, a mix between us and our design shop, we have a corrected graphic on the way.

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